Karlos Excursions reserve the right to postpone or cancel the trip if
- The weather conditions make it dangerous to venture at sea. In that case, you will be informed at the earliest possible- in some cases, it may be on the day itself, considering the unpredictability of sea and weather conditions.
- For group trips: if we do not have the minimum number of people for the trip. In that case, we will do our best to inform you the earliest possible. There is still the possibility to do a half day exclusive trip or an alternative trip in case you do not have any other days.
For the above reasons, we highly recommend that trips are booked for the earliest date possible during your holidays.
Cancellation by Clients
We trust that our clients will honour their engagement once they book their trip. No deposit is normally required for our mixed group trip or trips involving small groups. However, depending on the conditions agreed upon for private trips, Karlos reserves the right to request a deposit.
We understand that sometimes, things do not go as planned and that you may have to postpone or cancel. Kindly inform as soon as possible so that we may plan accordingly.
Rates for children & babies:
Children and babies count as one passenger on the boat according to the Mauritian laws. The price for children (3 to 12 years) will depend on the number of children booked per family and their ages. For babies (0 to 2 years), it is free of charge for one baby per couple or booking, the management will inform you accordingly.
Game / Sports Fishing
Although our team & partners have many years of experience in the field, we cannot guarantee that you will catch fish.
Third party liability
Our boats are all insured to cover our guests in case of injury on the boats. Although our Staff takes extreme care to avoid any incident while our guests clients are in the water and on Bénitiers Island, Karlos Excursions and partners are not liable for any such incidents. In case of an accident, our team will make sure the guest reaches the nearest health care centre as soon as possible.
We invite you to contact us should you require any additional information. Our team looks forward to welcome you on board!